Customer success automation, built for enterprise control.
Monitor every account and prepare the right next step across teams with SSO, permissions, audit logs, and source-level provenance.
SOC 2 Type II·ISO 27001·Encrypted at rest and in transit·SSO / SAML 2.0·Audit logs·Source-level provenance
Built for the controls your security team requires.
Identity, audit, governance, and provenance. The controls your security review starts with.
Identity & access
SSO and SAML 2.0 through your identity provider.
Sign in to Outlitbrightline.outlit.ai
OOkta
MMicrosoft Entra ID
GGoogle Workspace
SSAML 2.0 (custom)
SAML SSO · available
Audit & observability
Audit trails for activity and configuration changes.
Audit historyAvailable for export
14:32:01outlit.readbrightline.profile
14:31:47outlit.runchurn_alert.brightline
14:31:22admin.configsso.provider.okta
14:30:55csm.readvista.facts.list
14:30:33api.writehubspot.deal.update
14:30:11outlit.readcanopy.signals.live
Exportable audit history
Permissions & approvals
Control what Outlit can read, write, and act on.
outlit.churnpolicy
readcustomer.facts
readcustomer.signals
writecustomer.actionapproval
blockedcustomer.billing
per-workflow · per-record · auditable
Provenance
Every fact and read traces back to source.
Fact
Champion silent for 12 days
from
gmail
slack
granola
gmailslackgranolarefreshed2m ago
expires6h
reads
outlit.churn·3csm.review·1
sig 7f3a9e2c14:32:01Z
Start with the data you have.
Outlit connects fragmented customer data across your CRM, billing, and support systems, resolves account context, and gives every team a reliable view from day one.