Support
Get help with Outlit
If you run into a problem, need installation help, or have product questions, contact us at support@outlit.ai.
Support is public and does not require any additional account. We aim to respond to support requests within 2 business days.
Best way to contact us
Email support@outlit.ai for installation help, troubleshooting, billing questions, or general product support.
For privacy-specific requests, you can also contact privacy@outlit.ai.
If you need Slack-specific install details, the public Slack app page covers the install flow and setup steps.
Include these details
- Your Outlit workspace URL or organization name
- A short description of the issue and what you expected to happen
- Any relevant integration, channel, or environment details
- Screenshots, timestamps, or steps to reproduce the problem