Outlit's mid-April 2026 update adds OAuth-based MCP setup, a new guided dashboard home, support-ticket search in customer context, and CLI improvements for setup and customer-context workflows.
New Features
Workspace MCP OAuth Setup - Connect supported AI clients using a workspace-specific MCP URL with no API Key needed.
Refreshed Dashboard Home - A brand new look that lets you get setup faster.
Support Tickets in Customer Context - Support tickets now flow into Outlit's customer-context indexing and search, so agents can retrieve ticket history alongside emails, calls, and other customer signals.
SDK Updates
CLI Upgrade Notifications - The Outlit CLI now alerts you when a new version is available and includes an outlit upgrade command to make updates easier.
Skills-First Agent Setup - outlit setup now focuses on installing Outlit skills for supported agents, with dedicated setup commands for Claude Code, Codex, Gemini CLI, Droid, OpenCode, Pi, and OpenClaw.
Customer Context CLI Refresh - CLI customer-context commands now offer grouped search results, separate facts list/get commands, more consistent exact source lookups, and better support-ticket source coverage.
Improvements
Unified Settings Hub - Workspace settings, members, account security, billing, and API usage now live in a single Outlit-owned settings experience instead of scattered profile pages.
Simpler CLI & MCP Onboarding - The setup flow now guides teams through API key creation, CLI setup, workspace MCP URLs, and docs in a clearer step-by-step layout, with temporary CLI key reveal sessions that make onboarding smoother without storing plaintext keys long term.
Clearer Billing & Usage Visibility - Billing now separates usage insights more cleanly and adds API usage charts so teams can better understand consumption.
Connection Limit Feedback - The integrations page now warns when a workspace has reached its connection capacity and disables new connects while still allowing reconnects for existing integrations.
Bug Fixes
Fixed MCP sign-in flows
Fixed customer context pagination in cli commands
Outlit Changelog - Early April 2026
Outlit's early-April 2026 update adds Granola syncing, smarter churn insights, cleaner calendar syncing, and more reliable customer matching.
New Features
Granola Integration – Added a new Granola connection so AI meeting notes and transcripts can sync into Outlit alongside the rest of your customer context.
Smarter Churn Insights – Insights now surface deterministic churn signals, richer churn finding types, and in-product feedback controls so teams can review risk signals with more context.
Suggested Outreach Copy – Added ready-to-use follow-up message suggestions directly inside insight detail views to help teams turn findings into action faster.
SDK Updates
Simpler CLI Search Defaults – Refined CLI search filtering with cleaner parameters and safer result limits so agent queries stay more focused and predictable.
Improvements
Cleaner Calendar Syncing – Streamlined calendar syncing to reduce setup dependencies and make ongoing calendar imports easier to keep healthy over time.
Better Calendar Customer Matching – Improved Google Calendar participant resolution so meetings are more likely to attach to the right customer and contact records.
More Reliable AI Context Search – Improved context-search filtering for AI-assisted workflows so results are more consistent when querying customer history.
Bug Fixes
Improved customer matching so newly imported activity is less likely to create split or duplicate customer profiles.
Fixed cases where imported records could lose track of the right customer, improving continuity across synced history.
Reduced mismatched support and conversation activity so customer timelines stay cleaner and more reliable.
Outlit Changelog - Late March 2026
Outlit's late-March 2026 update adds real-time Stripe and Pylon syncing, safer PostHog recovery flows, and more reliable customer matching across imported data.
New Features
Real-time Stripe Sync – Added Stripe webhook support so subscription changes can reach Outlit faster, with in-product setup steps for configuring the endpoint and signing secret.
Real-time Pylon Sync – Added webhook-based Pylon syncing so ticket, account, and contact changes can flow into Outlit faster than scheduled sync windows alone.
Improvements
Safer PostHog Recovery – Added guarded recovery flows for PostHog ingestion gaps so imports can recover more safely when data falls behind.
Pylon Sync Safeguards – Combined real-time Pylon updates with additional freshness and fallback checks to keep support data more consistent.
Customer Activity Freshness – Moved customer recency updates off the main event ingestion path to keep “last active” signals more dependable as data volume grows.
Bug Fixes
Improved exact-email matching so customer activity lands on the right profile more consistently.
Fixed cases where customers could remain in a temporary status after new identity information arrived.
Reduced weak PostHog attribution mismatches to improve source accuracy in customer timelines.
Fixed cases where insights could show an older reviewed finding instead of the latest one for a customer.
Improved Stripe webhook reliability to reduce missed real-time billing updates during verification or delivery edge cases.
Outlit Changelog - Mid-March 2026
Outlit's mid-March 2026 update adds stronger PostHog backfills, upgraded onboarding and auth flows, and major CLI improvements for integrations and agent setup.
New Features
API Keys Settings – Added a dedicated API Keys settings page so teams can manage credentials and integration access more directly from the product.
Slack Fact Extraction Workflows – Expanded Slack Connect support with channel backfills, batch fact extraction, notification-channel auto-join behavior, and auto-joining for public Slack Connect channels.
SDK Updates
CLI Integrations Commands – The Outlit CLI now supports integrations management commands for listing, adding, removing, and checking the status of integrations, with separate API-key and OAuth connection flows.
Agent Skill Setup in CLI – Added outlit setup skills and related doctor checks so agent skills can be installed and verified more easily during setup.
Tracking & Runtime Reliability – Improved browser and node SDK behavior with fixes for hash-routed and Electron path normalization, non-retryable flush handling, and billing-status filtering support for PAST_DUE.
Improvements
PostHog Backfill Progress & Reliability – Overhauled PostHog backfills with job tracking, progress reporting, API-key permission validation, improved reconciliation, more resilient retries, and better operator feedback in the UI.
Onboarding & Platform UX – Improved the API-key connection flow, added a welcome email on first signup, and smoothed setup across onboarding and integrations.
UI & Platform Foundations – Refreshed the product UI with a broader Tailwind v4 component elevation pass and upgraded the Next.js workspaces to 16.2.
Bug Fixes
Fixed several event ingestion issues to improve data consistency and reduce duplicate activity.
Improved sync reliability across billing, calendar, and connected data sources.
Fixed onboarding and authentication issues that could interrupt setup or sign-in flows.
Resolved a range of import and backfill issues to make historical data processing more reliable.
Outlit Changelog - Early March 2026
Outlit's early-March 2026 release brings a new internal backoffice, richer Slack and Pylon workflows, stronger PostHog ingestion reliability, and SDK fixes for hash-routed apps and ingest retries.
New Features
Pylon Integration – Introduced Pylon support with ticket syncing, AI processing, and stronger backfill/customer resolution for support workflows.
Slack Connect Expansion – Added Slack Connect channel backfill with batch fact extraction, public Slack Connect channel auto-join, and weekly report channel overrides.
Insights Surface Updates – Added /insights to navigation, shipped finding detail pages, and attached agent findings/insights directly in the customers table.
SDK Updates
Browser Path Extraction Reliability – Improved path extraction for hash-routed apps and prevented anchor hashes from being treated as route paths.
Node SDK Flush Stability – Stopped flush retry loops on non-retryable ingest errors to reduce noisy retry behavior.
Dependency & Release Packaging Cleanup – Replaced workspace:* published dependency ranges with concrete versions and cut new package versions.
Improvements
PostHog Backfill Pipeline Hardening – Expanded backfill job tracking/progress, switched to Query API + batch queue processing, and tightened cursor/retry/idempotency behavior.
Event Path Normalization Across Platforms – Normalized event paths for Electron and hash-routed apps to improve consistency in downstream analytics.
Onboarding & Platform Operations – Added a dedicated API Keys settings page and improved churn review queue filtering.
Bug Fixes
Fixed Slack ingestion edge cases by quickly acknowledging forwarded events and deduplicating by event ID.
Fixed calendar external ID overflow.
Fixed PostHog contact resolution issues, including whitespace-only email handling and preserving original event names through the pipeline.
Fixed duplicate customer activity creation from repeated SDK ingestion.
Fixed integration UX regressions by restoring connect-flow toast feedback and surfacing clearer PostHog validation errors.
Outlit Changelog - Late February 2026
Outlit's late-February 2026 update adds Fireflies transcript syncing, richer context indexing and search tooling, onboarding and customer-table UX upgrades, and browser SDK stability fixes.
New Features
Fireflies.ai Integration – Added real-time transcript syncing so meeting transcripts can flow directly into Outlit for downstream analysis and customer context.
Customer Context Indexing Pipeline – Shipped an expanded context indexing pipeline with improved extraction and tracing, plus support for occurred-before/after filtering through context search.
PostHog Historical Backfill – Added support for historical PostHog event backfills to improve historical coverage for newly connected workspaces.
SDK Updates
Duplicate Instance Shutdown Fixes – Improved browser SDK shutdown handling by clearing duplicate-instance sentinels and cleaning up exit listeners.
MCP Docs Refresh – Updated SDK-facing MCP setup docs, including install command guidance and Codex MCP setup instructions.
Improvements
Onboarding UX – Added a skip button to the onboarding installation flow for faster setup paths.
Customers Table Status Filter – Added a status filter to the customers table with localStorage persistence and optimistic archive behavior.
Integration Cards Redesign – Refreshed integration cards with a more cohesive card layout.
Bug Fixes
Fixed bulk contact resolution to correctly accumulate PostHog identifiers.
Fixed context search and MCP tool consistency issues, including customer optionality and filter handling.
Outlit Changelog - Mid-February 2026
Outlit's mid-February 2026 update adds a Slack bot with AI fact extraction, Clerk authentication integration, SDK consent management, agent-assisted SDK setup, and MCP security improvements.
New Features
Slack Bot – @mention Outlit in any Slack channel to ask questions about your customers. The bot streams responses directly in-thread, with full access to your customer data, timelines, and revenue metrics via the same tools powering the MCP server.
Fact Extraction – Outlit now passively listens to your Slack conversations and uses AI to automatically extract customer facts — feature requests, pain points, product feedback, sentiment signals, and more. Facts are categorized, linked to the right customer profiles and contacts, and stored as structured evidence so nothing slips through the cracks.
Clerk Authentication Integration – Connect Clerk to import your existing users and organizations as customers, just like Stripe and Supabase. Available from the customers page.
Agent-Assisted SDK Setup – Setting up the Outlit SDK is now guided entirely by an installable agent skill. The onboarding flow and tracking settings page point users to install the skill, which handles framework-specific setup through your AI assistant. Manual installation tabs have been removed in favor of this streamlined experience.
MCP Skill Recommendations – The MCP integration settings page now recommends installing Outlit agent skills for better query guidance and best practices when using AI assistants.
SDK Updates
Consent Management & disableTracking() – New privacy-first API for managing user consent. Call disableTracking() to immediately stop all tracking, flush pending events, and persist the consent state across sessions. Available in React hooks, Vue composables, the singleton API, and the CDN script.
Client Prop for OutlitProvider – Pass a pre-configured Outlit client instance directly to the React OutlitProvider via a new client prop, matching PostHog's provider pattern. When provided, the provider skips creating a new instance and the caller owns the lifecycle.
Auto-Identify from Unnamed Email Inputs – The browser SDK now detects email addresses from form inputs that don't have a name attribute. React/JSX controlled components often omit name attributes, causing auto-identify to miss them — this is now handled.
Configuration options trackCalendarEmbeds, trackEngagement, and idleTimeout are now correctly forwarded to the tracker when set via the provider.
Bug Fixes
Fixed identifier source for browser-identified customers, ensuring the correct identity is attributed.
Fixed duplicate Slack app_mention events from being processed multiple times via a deduplication guard.
Fixed session ID preservation when flushing events during a disableTracking() call.
MCP API endpoints now use a restricted, org-scoped database client with row-level security policies enforced per query.
Outlit Changelog - February 2026
Outlit's February 2026 update introduces AI-powered anomaly detection for early churn signals, an MCP server for querying customer context from AI assistants, a Rust SDK, Vue 3 support, Supabase Auth integration, and contact traits for richer customer profiles.
New Features
Anomaly Detection (Private Beta) – AI-powered behavioral analysis that monitors your customers for early churn signals, activation drops, and usage anomalies. Detectors run daily and alert you via Slack and in-app notifications when something needs attention. Currently in private beta — reach out to leo@outlit.ai if you'd like access.
MCP Server – Connect AI assistants like Claude Desktop and Cursor directly to your Outlit customer data. Generate API keys from your workspace settings and query customers, revenue, and timelines from your AI tools. One-click setup with a ready-to-use claude mcp add command. Docs.
Supabase Auth Integration – Import your existing users from Supabase Auth to bootstrap your customer database without manual data entry.
Contact Traits – Store custom key-value attributes on contacts via SDK identify calls. Traits are automatically merged — new keys are added, existing keys are updated, and keys set to null are removed.
SDK Updates
Rust SDK – Track customer events from your Rust backend. Includes async methods, event batching, and a fluent builder API. Available on crates.io.
Vue 3 Support – First-class Vue 3 integration with a plugin and composables for easy setup in your Vue apps.
Fingerprint Support – Anonymous visitors can now be tracked across sessions before they identify themselves, giving you a fuller picture of the customer journey.
Server SDK events now support fingerprint backfill for improved identity resolution across browser and server contexts.
Traits from identify calls are now persisted on contacts in both browser and server SDK flows.