Changelog

New Features

• Activity-Based Journey Stages - Outlit can now derive customer journey stage changes from tracked activity, helping teams keep activation and inactivity signals current without relying on manual stage updates.

• Workspace-Wide Integration Visibility - Integration views now surface connections across the whole workspace, giving teams a clearer picture of which systems are connected and ready to sync.

SDK Updates

• Updated Stage Tracking Guidance - Browser, Node, and Rust SDK docs now steer developers toward automatic activation tracking while deprecating manual engaged and inactive stage calls.

• Clearer Activation Queueing Docs - SDK documentation now explains how queued activation signals behave across browser installs, making journey instrumentation easier to implement correctly.

Improvements

• More Reliable Stage Automation - Outlit now catches missed engagement transitions, uses fresher customer activity signals, and keeps stage timing more consistent across customer timelines.

• More Complete Source Lists - Customer-context source lists now page through larger result sets more consistently, making it easier to inspect the records behind customer insights.

• Smoother Sign-In Flow - Sign-in related pages now preload more consistently, reducing friction when teams move through authenticated product pages.

Bug Fixes

• Fixed activity-buffer cleanup draining so delayed events continue processing and customer timelines stay current.

• Reduced duplicate journey stage updates and kept engagement timing consistent for cleaner customer history.

• Improved notification-setting safeguards so workspace messages stay tied to the right real connections.

New Features

• Real-Time Attio Sync - Attio contacts, companies, and opportunities can now update in Outlit faster through real-time CRM syncing, with better handling for deletes and relationship changes.

• Customer Data Source Visibility - Customer pages now include a data-source chart so teams can quickly see which connected systems are contributing customer context.

• Configurable Agent Notifications - Workspace admins can now choose the default Slack destination for Outlit-powered agent notifications, with richer Markdown formatting for messages.

SDK Updates

• Public Analytics SQL Support - The CLI, tools package, docs, and examples now use public analytics views with clearer naming, making customer-context queries safer and easier to build against.

• Source Listing in the CLI - Developers can now list customer-context source records from the CLI and use more consistent source filters across search and source commands.

• More Consistent CRM Opportunity Filters - SDK and CLI helpers now normalize CRM opportunity source inputs, so aliases and casing work more predictably.

• Pi Growth Agent Examples - Public Pi examples now include activation and churn pretriage workflows with notification-first patterns developers can adapt.

Improvements

• Setup-Required Integration States - The integrations page now shows when a connection needs additional setup before it can sync, making incomplete connections easier to resolve.

• Cleaner Developer Tooling Language - SQL and customer-context tool responses now use public-facing wording instead of backend-specific names.

Bug Fixes

• Improved call and transcript importing so larger historical syncs complete more reliably.

• Fixed recency calculations so future-dated calendar data is less likely to skew last-activity signals.

• Resolved customer-context query and authentication issues that could prevent developer tools from returning expected results.

• Made integration updates and disconnect cleanup more reliable when records change quickly.

New Features

• Calendar Timeline Filtering - Customer timeline queries can now filter for calendar activity alongside email, Slack, calls, CRM, billing, and support history.

SDK Updates

• Stable SDK Event IDs - Browser and Node SDK events now include generated identifiers so retried event batches can be deduplicated more consistently.

Improvements

• CRM Stage Mapping Follow-Up - Following the late-April CRM setup work, setup now focuses on won and lost outcomes while open pipeline stages can stay unmapped without blocking future syncs.

• Stripe Setup Refresh - Following the real-time Stripe launch, setup now matches Stripe Workbench event destinations, with clearer steps, required event lists, and webhook health guidance.

Bug Fixes

• Improved CRM setup recovery so stale connections show clearer guidance and setup menus behave more reliably.

• Improved high-volume customer activity cleanup to keep timeline processing reliable over time.

New Features

• Self-Serve Identity Merge Review - Teams can now review high-confidence duplicate-customer suggestions, see the impact of a merge, and apply merges directly from Outlit's identity workspace.

• Hubspot Integration - Revamped hubspot integration and cleaner CRM setup

SDK Updates

• Public Tools & Integration APIs - Developers can now use public tool-call, integration, and API-key validation routes, alongside a first-party tools package, to build against stable, supported Outlit interfaces.

• More Precise Customer Context Queries - Public tool contracts now support fact filters, opportunity-source coverage, and more consistent source naming so SDK and CLI workflows can retrieve customer data more accurately.

Improvements

• Client-First Setup Flow - Install and connect pages now guide teams by AI client and data source, with clearer setup paths for tools like Claude Code, Codex, Cursor, OpenClaw, and Granola.

Bug Fixes

• Improved Granola syncing so reconnects are less likely to interrupt note imports, and historical call timing is more reliable.

• Improved customer matching for academic and personal email addresses, reducing split profiles and keeping linked billing history together.

• Reduced duplicate or stale customer-context results, making search and timeline history more reliable after imports and backfills.

New Features

• Workspace MCP OAuth Setup - Connect supported AI clients using a workspace-specific MCP URL with no API Key needed.

• Refreshed Dashboard Home - A brand new look that lets you get setup faster.

• Support Tickets in Customer Context - Support tickets now flow into Outlit's customer-context indexing and search, so agents can retrieve ticket history alongside emails, calls, and other customer signals.

SDK Updates

• CLI Upgrade Notifications - The Outlit CLI now alerts you when a new version is available and includes an outlit upgrade command to make updates easier.

• Skills-First Agent Setup - outlit setup now focuses on installing Outlit skills for supported agents, with dedicated setup commands for Claude Code, Codex, Gemini CLI, Droid, OpenCode, Pi, and OpenClaw.

• Customer Context CLI Refresh - CLI customer-context commands now offer grouped search results, separate facts list/get commands, more consistent exact source lookups, and better support-ticket source coverage.

Improvements

• Unified Settings Hub - Workspace settings, members, account security, billing, and API usage now live in a single Outlit-owned settings experience instead of scattered profile pages.

• Simpler CLI & MCP Onboarding - The setup flow now guides teams through API key creation, CLI setup, workspace MCP URLs, and docs in a clearer step-by-step layout, with temporary CLI key reveal sessions that make onboarding smoother without storing plaintext keys long term.

• Clearer Billing & Usage Visibility - Billing now separates usage insights more cleanly and adds API usage charts so teams can better understand consumption.

• Connection Limit Feedback - The integrations page now warns when a workspace has reached its connection capacity and disables new connects while still allowing reconnects for existing integrations.

Bug Fixes

• Fixed MCP sign-in flows

• Fixed customer context pagination in cli commands

New Features

• Granola Integration – Added a new Granola connection so AI meeting notes and transcripts can sync into Outlit alongside the rest of your customer context.

• Smarter Churn Insights – Insights now surface deterministic churn signals, richer churn finding types, and in-product feedback controls so teams can review risk signals with more context.

• Suggested Outreach Copy – Added ready-to-use follow-up message suggestions directly inside insight detail views to help teams turn findings into action faster.

SDK Updates

• Simpler CLI Search Defaults – Refined CLI search filtering with cleaner parameters and safer result limits so agent queries stay more focused and predictable.

Improvements

• Cleaner Calendar Syncing – Streamlined calendar syncing to reduce setup dependencies and make ongoing calendar imports easier to keep healthy over time.

• Better Calendar Customer Matching – Improved Google Calendar participant resolution so meetings are more likely to attach to the right customer and contact records.

• More Reliable AI Context Search – Improved context-search filtering for AI-assisted workflows so results are more consistent when querying customer history.

Bug Fixes

• Improved customer matching so newly imported activity is less likely to create split or duplicate customer profiles.

• Fixed cases where imported records could lose track of the right customer, improving continuity across synced history.

• Reduced mismatched support and conversation activity so customer timelines stay cleaner and more reliable.

New Features

• Real-time Stripe Sync – Added Stripe webhook support so subscription changes can reach Outlit faster, with in-product setup steps for configuring the endpoint and signing secret.

• Real-time Pylon Sync – Added webhook-based Pylon syncing so ticket, account, and contact changes can flow into Outlit faster than scheduled sync windows alone.

Improvements

• Safer PostHog Recovery – Added guarded recovery flows for PostHog ingestion gaps so imports can recover more safely when data falls behind.

• Pylon Sync Safeguards – Combined real-time Pylon updates with additional freshness and fallback checks to keep support data more consistent.

• Customer Activity Freshness – Moved customer recency updates off the main event ingestion path to keep “last active” signals more dependable as data volume grows.

Bug Fixes

• Improved exact-email matching so customer activity lands on the right profile more consistently.

• Fixed cases where customers could remain in a temporary status after new identity information arrived.

• Reduced weak PostHog attribution mismatches to improve source accuracy in customer timelines.

• Fixed cases where insights could show an older reviewed finding instead of the latest one for a customer.

• Improved Stripe webhook reliability to reduce missed real-time billing updates during verification or delivery edge cases.

New Features

• API Keys Settings – Added a dedicated API Keys settings page so teams can manage credentials and integration access more directly from the product.

• Slack Fact Extraction Workflows – Expanded Slack Connect support with channel backfills, batch fact extraction, notification-channel auto-join behavior, and auto-joining for public Slack Connect channels.

SDK Updates

• CLI Integrations Commands – The Outlit CLI now supports integrations management commands for listing, adding, removing, and checking the status of integrations, with separate API-key and OAuth connection flows.

• Agent Skill Setup in CLI – Added outlit setup skills and related doctor checks so agent skills can be installed and verified more easily during setup.

• Tracking & Runtime Reliability – Improved browser and node SDK behavior with fixes for hash-routed and Electron path normalization, non-retryable flush handling, and billing-status filtering support for PAST_DUE.

Improvements

• PostHog Backfill Progress & Reliability – Overhauled PostHog backfills with job tracking, progress reporting, API-key permission validation, improved reconciliation, more resilient retries, and better operator feedback in the UI.

• Onboarding & Platform UX – Improved the API-key connection flow, added a welcome email on first signup, and smoothed setup across onboarding and integrations.

• UI & Platform Foundations – Refreshed the product UI with a broader Tailwind v4 component elevation pass and upgraded the Next.js workspaces to 16.2.

Bug Fixes

• Fixed several event ingestion issues to improve data consistency and reduce duplicate activity.

• Improved sync reliability across billing, calendar, and connected data sources.

• Fixed onboarding and authentication issues that could interrupt setup or sign-in flows.

• Resolved a range of import and backfill issues to make historical data processing more reliable.

New Features

• Pylon Integration – Introduced Pylon support with ticket syncing, AI processing, and stronger backfill/customer resolution for support workflows.

• Slack Connect Expansion – Added Slack Connect channel backfill with batch fact extraction, public Slack Connect channel auto-join, and weekly report channel overrides.

• Insights Surface Updates – Added /insights to navigation, shipped finding detail pages, and attached agent findings/insights directly in the customers table.

SDK Updates

• Browser Path Extraction Reliability – Improved path extraction for hash-routed apps and prevented anchor hashes from being treated as route paths.

• Node SDK Flush Stability – Stopped flush retry loops on non-retryable ingest errors to reduce noisy retry behavior.

• Dependency & Release Packaging Cleanup – Replaced workspace:* published dependency ranges with concrete versions and cut new package versions.

Improvements

• PostHog Backfill Pipeline Hardening – Expanded backfill job tracking/progress, switched to Query API + batch queue processing, and tightened cursor/retry/idempotency behavior.

• Event Path Normalization Across Platforms – Normalized event paths for Electron and hash-routed apps to improve consistency in downstream analytics.

• Onboarding & Platform Operations – Added a dedicated API Keys settings page and improved churn review queue filtering.

Bug Fixes

• Fixed Slack ingestion edge cases by quickly acknowledging forwarded events and deduplicating by event ID.

• Fixed calendar external ID overflow.

• Fixed PostHog contact resolution issues, including whitespace-only email handling and preserving original event names through the pipeline.

• Fixed duplicate customer activity creation from repeated SDK ingestion.

• Fixed integration UX regressions by restoring connect-flow toast feedback and surfacing clearer PostHog validation errors.

New Features

• Fireflies.ai Integration – Added real-time transcript syncing so meeting transcripts can flow directly into Outlit for downstream analysis and customer context.

• Customer Context Indexing Pipeline – Shipped an expanded context indexing pipeline with improved extraction and tracing, plus support for occurred-before/after filtering through context search.

• PostHog Historical Backfill – Added support for historical PostHog event backfills to improve historical coverage for newly connected workspaces.

SDK Updates

• Duplicate Instance Shutdown Fixes – Improved browser SDK shutdown handling by clearing duplicate-instance sentinels and cleaning up exit listeners.

• MCP Docs Refresh – Updated SDK-facing MCP setup docs, including install command guidance and Codex MCP setup instructions.

Improvements

• Onboarding UX – Added a skip button to the onboarding installation flow for faster setup paths.

• Customers Table Status Filter – Added a status filter to the customers table with localStorage persistence and optimistic archive behavior.

• Integration Cards Redesign – Refreshed integration cards with a more cohesive card layout.

Bug Fixes

• Fixed bulk contact resolution to correctly accumulate PostHog identifiers.

• Fixed context search and MCP tool consistency issues, including customer optionality and filter handling.

New Features

• Slack Bot – @mention Outlit in any Slack channel to ask questions about your customers. The bot streams responses directly in-thread, with full access to your customer data, timelines, and revenue metrics via the same tools powering the MCP server.

• Fact Extraction – Outlit now passively listens to your Slack conversations and uses AI to automatically extract customer facts — feature requests, pain points, product feedback, sentiment signals, and more. Facts are categorized, linked to the right customer profiles and contacts, and stored as structured evidence so nothing slips through the cracks.

• Clerk Authentication Integration – Connect Clerk to import your existing users and organizations as customers, just like Stripe and Supabase. Available from the customers page.

• Agent-Assisted SDK Setup – Setting up the Outlit SDK is now guided entirely by an installable agent skill. The onboarding flow and tracking settings page point users to install the skill, which handles framework-specific setup through your AI assistant. Manual installation tabs have been removed in favor of this streamlined experience.

• MCP Skill Recommendations – The MCP integration settings page now recommends installing Outlit agent skills for better query guidance and best practices when using AI assistants.

SDK Updates

• Consent Management & disableTracking() – New privacy-first API for managing user consent. Call disableTracking() to immediately stop all tracking, flush pending events, and persist the consent state across sessions. Available in React hooks, Vue composables, the singleton API, and the CDN script.

• Client Prop for OutlitProvider – Pass a pre-configured Outlit client instance directly to the React OutlitProvider via a new client prop, matching PostHog's provider pattern. When provided, the provider skips creating a new instance and the caller owns the lifecycle.

• Auto-Identify from Unnamed Email Inputs – The browser SDK now detects email addresses from form inputs that don't have a name attribute. React/JSX controlled components often omit name attributes, causing auto-identify to miss them — this is now handled.

• Configuration options trackCalendarEmbeds, trackEngagement, and idleTimeout are now correctly forwarded to the tracker when set via the provider.

Bug Fixes

• Fixed identifier source for browser-identified customers, ensuring the correct identity is attributed.

• Fixed SQL query builder validation to prevent invalid window size parameters.

• Fixed duplicate Slack app_mention events from being processed multiple times via a deduplication guard.

• Fixed session ID preservation when flushing events during a disableTracking() call.

• MCP API endpoints now use a restricted, org-scoped database client with row-level security policies enforced per query.

New Features

• Anomaly Detection (Private Beta) – AI-powered behavioral analysis that monitors your customers for early churn signals, activation drops, and usage anomalies. Detectors run daily and alert you via Slack and in-app notifications when something needs attention. Currently in private beta — reach out to leo@outlit.ai if you'd like access.

• MCP Server – Connect AI assistants like Claude Desktop and Cursor directly to your Outlit customer data. Generate API keys from your workspace settings and query customers, revenue, and timelines from your AI tools. One-click setup with a ready-to-use claude mcp add command. Docs.

• Supabase Auth Integration – Import your existing users from Supabase Auth to bootstrap your customer database without manual data entry.

• Contact Traits – Store custom key-value attributes on contacts via SDK identify calls. Traits are automatically merged — new keys are added, existing keys are updated, and keys set to null are removed.

SDK Updates

• Rust SDK – Track customer events from your Rust backend. Includes async methods, event batching, and a fluent builder API. Available on crates.io.

• Vue 3 Support – First-class Vue 3 integration with a plugin and composables for easy setup in your Vue apps.

• Fingerprint Support – Anonymous visitors can now be tracked across sessions before they identify themselves, giving you a fuller picture of the customer journey.

• Server SDK events now support fingerprint backfill for improved identity resolution across browser and server contexts.

• Traits from identify calls are now persisted on contacts in both browser and server SDK flows.

• Check out our SDK.

Improvements

• Attribution source now displays consistently in the customers table across all channels.

• Clearer visual indicator when the SDK is not yet connected in tracking settings.

• Added blocked requests observability for easier debugging of tracking issues.

• Faster analytics infrastructure under the hood for improved query performance at scale.

Bug Fixes

• Fixed a sync issue where Stripe billing status could show stale data.

• Fixed missing Stripe subscriptions during sync for accounts with many subscriptions.

• Fixed personal email domains (Gmail, Yahoo, etc.) incorrectly creating company-level customers from server events.

• Fixed contacts not being properly linked to customers when created during event ingestion.

• Reduced Google Calendar sync retries to prevent long-running failures.

• Fixed activity events occasionally bypassing the main processing pipeline.

New Features

• Visitor Enrichment - Automatically identify anonymous website visitors and link them to customer accounts

• Stripe Integration - Connect Stripe to sync billing data and customer information

• Billing Events - Billing now tracked separately from contact journey stages for cleaner lifecycle management

• Improved Integration Onboarding - Smoother connection flow with new dialogs and animations

• Slack Dashboard Links - Notifications now link directly to customer dashboards

SDK Updates

• Stage events are now queued until a user identity is set, preventing lost events

• New outlit.user and outlit.customer namespaces for stage and billing methods

• Automatic session tracking with engagement events

• Check out our SDK here: https://github.com/OutlitAI/outlit-sdk

Improvements

• Redesigned customers table with higher density and better layout

• Simplified customer overview pages

• Faster event ingestion with batching and parallel processing

• Better database performance under high load

Bug Fixes

• Fixed race condition in contact creation during high-volume ingestion

• Fixed IP address being re-captured after visitor enrichment

• Resolved duplicate events within batches

• Fixed journey stage assignment when contacts are created via user identity

• Fixed Google Calendar sync timeouts with insufficient OAuth scopes