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Let agents do thecustomer work for you.

Outlit is the real-time understanding of every customer, the infrastructure agents use to automate customer operations.

Every renewal drafted for youReady weeks before the renewal date.
Churn signals always monitoredFlagged the moment risk appears.
Expansion surfaced dailyRouted to your AE to close.
Superset
Chatwoot
Superset
Chatwoot
Superset
Chatwoot
Superset
Chatwoot
Char
Quantstruct
Char
Quantstruct
Char
Quantstruct
Char
Quantstruct

The most accurate, real-time view of every customer.

Outlit turns signals and truths from every tool into one clear picture of each customer.

Logins down 50%2m
“Exports broken again”9m
Champion silent 12d1h
Scale plan in 2 calls2m
Renewal in 47 dayslive
Deal stalled 21d1h
New admin added5m
Asked about SSO1h
Customer profileBuilt from 12 signals across 8 tools
live
What's true right now
UsageLogins down 50% over 7 days
Buying intentVP mentioned Scale plan
RiskChampion silent · 12 days
Renewal47 days away · $50K ARR
Handed to your agents to act on →

Then your agents do the work.

They watch for what matters, step in at the right moment, and get it done for you.

They notice

Pick up what's happening across your tools.

Customer profile5 signals picked up
live
Logins down 50%now
VP mentioned Scale plan2m
Champion silent 12d12m
P1 outage · 12d unresolved1h
Deal stalled · 21dtoday

They decide

Catch the moment something needs attention.

Churn watchnow
matched: Champion silent 12d + Logins down 50%
Renewal at risk2m
matched: Deal stalled 21d + P1 outage
Expansion play1h
matched: Buying intent + Scale ask

They act

Do the work for you, across your tools.

Ping #customer-successChampion silent 12 days
Draft re-engagementTo the silent champion
Open expansion dealScale tier upsell
2–3×more expansion surfacedUpsell signals caught and routed to your reps.
24/7churn monitoringEvery account watched continuously, not just at renewal.
more accounts per repCover your whole book without adding headcount.

Real customer work your agents will automate.

The jobs that keep your team up at night, handled before they pile up.

Renewal brief60d out
Renews Jun 14$50K ARR
3 daily userssteady
1 open P112d
Asked re: Scalelast call
Draft ready to review

Automate your renewal prep

Renewals drafted months before they're due.

Seats used45 / 50
Up +8 this monthseats
On Growth plan$50K
Upside~$24K ARR
Upsell ready · routed to AE

Surface expansion automatically

Upsells surfaced and routed to your reps.

Usage · 30 daysAt risk
Logins down 40%7d
Champion silent12d
Renews in21d

Monitor churn around the clock

At-risk accounts caught before they churn.

Account snapshot live
12
facts
8
tools
72
health
Synced from

Pull up any account instantly

Any account, fully briefed in seconds.

Onboarding3 / 5
Data connected
Team invited · 8 users
Records imported · 2.3k
First workflow live
Go live

Keep onboarding on track

Stalls caught before onboarding slips.

Deal postmortemLost
Deal$80K · 47-day cycle
Why it slipped
1Champion left mid-cycle
2Stalled 3 weeks on price
3No exec sponsor

Auto-generate deal postmortems

Every win and loss explained for you.

Connects to every system your customer touches.

Add a source and Outlit keeps it synced. No pipelines to build or maintain.

Slack
Slack
Messages, reactions, thread context
Stripe
Stripe
Revenue, plan changes, churn events
HubSpot
HubSpot
Deals, contacts, pipeline activity
PostHog
PostHog
Feature usage, session activity, events
Gmail
Gmail
Email threads, sender history, attachments
Granola
Granola
Meeting notes, transcripts, summaries, attendees
Slack
Slack
Messages, reactions, thread context
Stripe
Stripe
Revenue, plan changes, churn events
HubSpot
HubSpot
Deals, contacts, pipeline activity
PostHog
PostHog
Feature usage, session activity, events
Gmail
Gmail
Email threads, sender history, attachments
Granola
Granola
Meeting notes, transcripts, summaries, attendees
Fireflies.ai
Fireflies.ai
Call transcripts, action items, summaries
Google Calendar
Google Calendar
Meetings, attendees, scheduling patterns
Attio
Attio
Records, lists, workspace activity
Supabase Auth
Supabase Auth
User identity, sign-up source, auth events
Clerk
Clerk
User profiles, org membership, login activity
Pylon
Pylon
Support tickets, customer issues, conversations
Fireflies.ai
Fireflies.ai
Call transcripts, action items, summaries
Google Calendar
Google Calendar
Meetings, attendees, scheduling patterns
Attio
Attio
Records, lists, workspace activity
Supabase Auth
Supabase Auth
User identity, sign-up source, auth events
Clerk
Clerk
User profiles, org membership, login activity
Pylon
Pylon
Support tickets, customer issues, conversations

FAQ

Questions teams ask before setup.

Outlit sits under your tools as customer context infrastructure, so setup, security, and ownership questions usually come first.

What does Outlit do?

Outlit is the real-time understanding of each customer. It pulls every signal and truth from your tools into one resolved profile, then gives your agents the context they need to take action, like flagging churn risk or prepping a renewal.

How long does setup take?

Minutes. After your demo, you connect your sources and Outlit starts syncing and resolving your data right away, with no pipelines to build.

How does identity resolution work?

Outlit matches customers across sources using emails, domains, user IDs, and metadata. A Stripe charge, a Slack thread, and a PostHog session all get resolved to the same customer record automatically.

Is Outlit a CRM?

No. Outlit is infrastructure, not an app. It doesn't replace your CRM, it connects everything underneath it and makes that data queryable for your agents and workflows.

Do I need to build a pipeline?

No. Outlit handles sync, identity resolution, and data normalization out of the box. You connect your tools and query the API. No ETL, no glue code, no maintenance.

Is my data secure?

Yes. Outlit is SOC 2 Type I, SOC 2 Type II, and ISO 27001 certified. Your data is encrypted at rest and in transit, and is never used to train models.

Give your agents the best context to take action.

See a Demo