Churn is easiest to fix before it looks like churn.
Usage drops, unresolved tickets, champion silence, and pricing tension show up in different tools. By the QBR, the risk is already stale. Outlit resolves those signals into one record, explains why each account is slipping, and drafts the re-engagement to win them back.
60dearlier churn signals across the book
35%less time prepping for QBRs
30%fewer surprise churns
Turn retention signal into timely CS action.
Outlit agents read product usage, support history, CRM ownership, and conversations from one resolved account record.
Triage churn risk this week
PostHog + Pylon + Gmail
Draft the save for at-risk accounts
PostHog + Gmail + Slack
Prep the QBR two weeks out
Granola + PostHog + Pylon
Onboarding brief on every kickoff
PostHog + HubSpot
See retention risk before the renewal scramble.
Plug in your product analytics, support, CRM, and conversations. Outlit gives CS the customer story without rebuilding it every quarter.
Pylon
Tickets, P1 signal, threads
PostHog
Usage, activation, intent
HubSpot
Account, plan, owner
Slack
Customer channels, mentions
Gmail
Champion silence, threads
Granola
Call notes and asks
HubSpot
Attio
StripePylonPostHogSlackGmailGranola
Fireflies
Calendar
SupabaseHubSpotAttioStripePylonPostHogSlackGmailGranolaFirefliesCalendarSupabaseCatch churn while there is still time to act.
Book a walkthrough on your highest-MRR cohort.